These programs easily give you the means to access and temporarily take control of someone else’s computing allowing you to assess and make changes where required. Some of the most efficient means is to deploy remote desktop platforms like Chrome Remote desktop or Teamviewer provided the said computer is a Chromebook or has Chrome browser installed – otherwise, your options are limitless (on other platforms). Traveling several miles for simple computer problems can be time-consuming but luckily though, there are several tools you could summon and aid you in resolving the said issues. The dread of welcoming a new laptop or computer of any sort to the fold can be mind-numbing as you may soon realize that your phone is never going to stop ringing as you deal with the sometimes silly questions like “How do I turn this thing on ?” “Where are my word files kept?” “How do I use the internet on this thing!”Ĭertain simple issues can be solved through the telephone (it usually requires pressing a button) but, there are times when you having to explain solutions that just don’t seem to cut it, and you might be forced to make a trip to your parents or any of your relatives in distress. While you're looking in logs, look for updates or checksum failures.Published by Lamin Kanteh on JJune 3, 2019īeing the tech-guy for your parents or other close relatives can sometimes be a challenging experience especially with folks that have very limited knowledge about the recent advances in technology.
You'll see TV seems to be trying to download an update to TV's configuration and install it - but it's failing because of a bad checksum? Logs are full of this and it only started in the last few days - never before.
My guess is someone DDOS'd TV's DNS servers, then hijacked the DNS and redirected people to their own, fake, teamviewer update server, which pushed out an "update" for TV which has the security stripped out, so passwords and 2FA no longer work. Just a theory and I am by no means that familiar with TV. Logs like these might be normal? But they sure look suspicious to me. Using Proxy: 0 2 20:24:24.020 2412 8068 S0!! CustomConfigurationUpdater::DownloadRevisionNumber: Failed to download configuration. 2 20:24:24.020 2412 8068 S0!! CheckCustomFile(): C:\Program Files\TeamViewer\TeamViewer.json: file checksum could not be validated 2 20:24:24.020 2412 8068 S0!! CustomConfigurationJson::CheckSignatures: signature not ok 2 20:24:24.020 2412 8068 S0!! CheckCustomFile(): C:\Program Files\TeamViewer\TeamViewer.json: file checksum could not be validated 2 20:24:24.020 2412 8068 S0!! CustomConfigurationJson::CheckSignatures: signature not ok Result: 1, Http code: 404 2 20:24:24.020 2412 8068 S0 CustomConfigurationUpdater::DownloadRevisionNumber: No configuration available.
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